:root{font-family:Inter,Segoe UI,system-ui,sans-serif;color:#203b35;background:#f5f6f0;font-synthesis:none;--green:#153d37;--muted:#77857e;--line:#e1e6dc;--accent:#d7edba}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer;background:var(--green);color:white;border:0;border-radius:8px;padding:11px 17px;font-size:13px;font-weight:600}button:hover{filter:brightness(1.15)}button:disabled{opacity:.5;cursor:wait}button.quiet{background:transparent;color:inherit;border:1px solid var(--line)}button.danger{background:#ae5146}a{color:#286f60}.hidden{display:none!important}.shell{display:grid;grid-template-columns:235px minmax(0,1fr);min-height:100vh}aside{background:var(--green);color:#ebf3e8;padding:35px 24px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{font-weight:600;letter-spacing:5px;font-size:22px}.nav-label{font-size:10px;letter-spacing:2px;color:#a1b9a9;margin:54px 12px 16px}nav{display:grid;gap:6px}nav button{text-align:left;background:transparent;color:#c0d1c5;font-weight:400;padding:14px}nav button.active{background:#d8e9bd;color:#173d35}nav button .nav-icon{display:inline-block;width:28px}.sidebar-bottom{margin-top:auto;font-size:11px;overflow-wrap:anywhere;color:#bdd0c2}.sidebar-bottom button{display:block;margin-top:20px;color:#fff;border-color:#557069}.status-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#b6d893;margin-right:7px}main{padding:38px 42px;min-width:0}header{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:36px}h1{font-weight:500;font-size:29px;letter-spacing:-1px;margin:10px 0}h2{font-weight:500;font-size:22px;margin-top:0}h3{font-size:16px;font-weight:600;margin:0}.eyebrow{font-size:10px;letter-spacing:2px;color:#7c8a78}.header-right{display:grid;gap:13px;justify-items:end;font-size:12px;color:var(--muted)}.badge{display:inline-flex;gap:7px;align-items:center;border:1px solid #d4e3c9;background:#edf4e4;color:#4b7140;border-radius:20px;padding:7px 12px;font-size:11px}.badge.bad{background:#f9e8df;border-color:#efd3c4;color:#a35d42}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-bottom:28px}.metric{background:#fff;border:1px solid var(--line);border-radius:13px;padding:24px}.metric:first-child{background:#e6edda}.metric span{color:#768272;font-size:12px}.metric strong{display:block;font-size:37px;font-weight:500;margin:14px 0 5px;letter-spacing:-1px}.metric small{color:#87917e;font-size:11px}.toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:22px}.toolbar h2{margin:0 auto 0 0}.toolbar select,.toolbar input{width:auto;max-width:240px}.legend{display:flex;gap:15px;flex-wrap:wrap;margin:18px 0 23px;font-size:11px;color:#7b877b}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#a0a9a2;margin-right:6px}.dot.free{background:#6d9b68}.dot.busy{background:#ce8658}.dot.ringing{background:#cead58}.dot.paused{background:#ae94c4}.dot.blue{background:#6e9bcf}.agents{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:15px}.agent-card{background:white;border:1px solid var(--line);border-radius:12px;padding:20px}.agent-head{display:flex;gap:12px;align-items:center}.avatar{width:42px;height:42px;display:grid;place-items:center;border-radius:50%;background:#f0f2e9;color:#7b8c71;font-size:15px}.agent-head small{display:block;color:#8a9589;font-size:11px;margin-top:5px}.agent-state{display:flex;align-items:center;justify-content:space-between;margin-top:25px;font-size:12px}.timer{font-variant-numeric:tabular-nums;font-size:20px;font-weight:400;letter-spacing:1px}.agent-foot{border-top:1px solid #edf0e8;margin-top:18px;padding-top:12px;display:flex;gap:6px;flex-wrap:wrap;color:#87917e;font-size:11px}.agent-foot button{font-size:10px;padding:6px 8px}.panel{background:#fff;border:1px solid var(--line);border-radius:12px;padding:25px;margin:22px 0}.empty{padding:55px 20px;text-align:center;background:#fff;border:1px dashed #d5dece;border-radius:12px;color:#82907c;line-height:1.8}.muted{color:var(--muted);font-size:13px;line-height:1.7}label{display:grid;gap:7px;font-size:12px;color:#6d7f73}input,select,textarea{background:#fff;color:#234236;border:1px solid #dce3d7;border-radius:7px;padding:10px 12px;width:100%;min-width:0}input:focus,select:focus,textarea:focus{outline:2px solid #a7c496;outline-offset:1px}textarea{min-height:100px}input[type=checkbox]{width:20px;height:20px}.form-grid,.filters{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.form-grid .wide{grid-column:1/-1}.filters{grid-template-columns:repeat(4,minmax(0,1fr));background:#edf0e6;padding:20px;border-radius:12px}.filters button{align-self:end}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:12px;white-space:nowrap}th{text-align:left;color:#809077;font-weight:500;font-size:10px;text-transform:uppercase;letter-spacing:1px;padding:14px 12px;border-bottom:1px solid var(--line)}td{padding:15px 12px;border-bottom:1px solid #edf0e8;max-width:340px;overflow:hidden;text-overflow:ellipsis}th button{background:none;color:inherit;padding:0;font-size:inherit}td button{padding:6px 10px;font-size:11px}.chart{display:grid;gap:14px;margin:24px 0}.chart-row{display:grid;grid-template-columns:150px 1fr 60px;gap:15px;align-items:center;font-size:12px}.bar{height:15px;background:#edf1e6;border-radius:4px;overflow:hidden}.bar i{display:block;height:100%;background:#83a878;border-radius:4px}.notice{padding:14px 18px;background:#e6efda;border:1px solid #ccdcb9;border-radius:8px;margin-bottom:20px;font-size:13px}.notice.error{background:#f7e2dd;border-color:#e6bfb4;color:#8e4d40}dialog{border:1px solid #d6dfce;border-radius:16px;width:min(760px,95vw);max-height:90vh;padding:35px;color:#203b35}dialog::backdrop{background:#10282077;backdrop-filter:blur(3px)}.close{float:right;background:#edf0e7;color:#284e3d;padding:4px 10px;font-size:20px;margin:-15px -15px 10px}.message{border-bottom:1px solid var(--line);padding:18px 0}.message p{white-space:pre-wrap;line-height:1.6;margin:10px 0;font-size:14px}.message small{color:#7d8e77}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-art{background:#153d37;color:#e7eedb;padding:55px 65px;position:relative;overflow:hidden;min-height:100vh}.login-art h1{font-size:46px;line-height:1.25;letter-spacing:-2px;margin-top:110px;position:relative;z-index:1}.login-art p{color:#a7c0af;line-height:1.9;font-size:16px;position:relative;z-index:1}.login-art small{position:absolute;bottom:45px;letter-spacing:3px;font-size:9px}.orbit{position:absolute;width:450px;height:450px;border:1px solid #547959;border-radius:50%;right:-130px;bottom:-100px}.orbit:before,.orbit:after{content:'';position:absolute;inset:40px -50px;border:1px solid #547959;border-radius:50%;transform:rotate(40deg)}.orbit:after{transform:rotate(-40deg)}#login-form{align-self:center;width:min(370px,80%);margin:auto}#login-form h2{font-size:29px;margin-top:18px}#login-form label{margin:24px 0 16px}#login-form button{width:100%;margin-top:12px;padding:14px}#login-error{color:#a75040;font-size:13px}#phone-dock{position:fixed;bottom:18px;right:24px;background:var(--green);color:white;padding:16px 20px;border-radius:12px;box-shadow:0 5px 25px #0003;display:flex;align-items:center;gap:15px;z-index:3;font-size:12px}#phone-answer{background:#b9d59c;color:#183d2e}pre{white-space:pre-wrap;word-break:break-word;font:13px/1.7 inherit}audio{max-width:100%}.split{display:grid;grid-template-columns:1fr 1fr;gap:24px}
@media(min-width:1500px){main{padding:45px 60px}.agents{grid-template-columns:repeat(4,1fr)}}
@media(max-width:1050px){.shell{grid-template-columns:185px 1fr}aside{padding:30px 15px}main{padding:28px 24px}.metrics{gap:10px}.metric{padding:18px}.filters{grid-template-columns:repeat(3,1fr)}.header-right #date{display:none}.login-art{padding:40px}.login-art h1{font-size:36px}}
@media(max-width:720px){.shell{display:block}aside{position:static;height:auto;padding:18px}.brand{font-size:18px}.nav-label,.sidebar-bottom{display:none}nav{display:flex;overflow-x:auto;margin-top:20px;gap:5px}nav button{white-space:nowrap;padding:10px}.nav-icon{display:none!important}main{padding:24px 16px}header{align-items:flex-start;margin-bottom:24px}h1{font-size:24px}.header-right{max-width:120px}.metrics{grid-template-columns:1fr 1fr}.metric strong{font-size:30px}.filters,.form-grid{grid-template-columns:1fr 1fr}.split{grid-template-columns:1fr}.login{grid-template-columns:1fr}.login-art{display:none}#login-form{padding:60px 0}.chart-row{grid-template-columns:100px 1fr 40px}.panel{padding:17px}#phone-dock{left:8px;right:8px;bottom:8px;flex-wrap:wrap}.agents{grid-template-columns:1fr}}

@media(max-width:720px){.sidebar-bottom{display:flex;align-items:center;gap:10px;margin-top:14px}.sidebar-bottom button{margin:0 0 0 auto;padding:6px 10px}.sidebar-bottom .status-dot{display:none}}

/* Queue actions must wrap instead of being truncated like ordinary table text. */
td:has(> button[data-answer-prompt]){min-width:240px;white-space:normal;overflow:visible;text-overflow:clip}
td:has(> button[data-answer-prompt])>button{display:inline-block;white-space:nowrap;margin:3px 4px 3px 0}

td:has(> button[data-toggle-membership]){min-width:230px;white-space:normal;overflow:visible;text-overflow:clip}td:has(> button[data-toggle-membership])>button{white-space:nowrap;margin:3px 4px 3px 0}

.avatar{position:relative;flex-shrink:0;overflow:hidden}.avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}.agent-photo-preview{width:120px;height:120px;object-fit:cover;border-radius:50%;margin:12px 0}

.agent-call-info{flex-basis:100%;min-width:0;overflow-wrap:anywhere}.agent-actions{display:flex;flex-wrap:wrap;gap:6px;flex-basis:100%}.agent-call-info:empty,.agent-actions:empty{display:none}

/* Let every navigation item and the footer remain reachable on short screens. */
@media(min-width:721px){
 #shell>aside{height:100vh;height:100dvh;min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior-y:contain;scrollbar-width:thin}
 #shell>aside>.brand,#shell>aside>.nav-label,#shell>aside>nav,#shell>aside>.sidebar-bottom{flex-shrink:0}
 #shell>aside>.sidebar-bottom{padding-top:24px}
}
@media(max-width:720px){#shell .sidebar-bottom{flex-wrap:wrap}}

.dot.transfer{background:#f59e0b}

/* Agent editor: keep each alias paired with its description. */
.form-grid.agent-edit-form{display:flex;flex-direction:column;gap:22px;align-items:stretch}
.agent-form-section{min-width:0;margin:0;padding:16px;border:1px solid var(--line);border-radius:12px}
.agent-form-section legend{padding:0 8px;font-weight:600}
.agent-form-pair{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px;align-items:start}
.agent-edit-form label{display:flex;flex-direction:column;gap:6px;align-self:start;min-width:0}
.agent-edit-form input,.agent-edit-form select{height:42px;min-height:42px;width:100%;box-sizing:border-box}
.agent-edit-form .wide{grid-column:1/-1}
.agent-edit-form details{margin-top:6px;font-size:13px}
.agent-edit-form summary{cursor:pointer;color:var(--muted)}
.agent-edit-form small{display:block;font-size:12px;margin-top:6px}
.agent-form-section>p{margin:0 0 14px;font-size:13px}
.agent-alias-row+.agent-alias-row{margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}
.agent-photo-action{grid-column:1/-1;justify-self:start}
.agent-form-footer{display:flex;justify-content:flex-end;padding-top:8px}
@media(max-width:560px){.agent-form-pair{grid-template-columns:minmax(0,1fr)}.agent-form-section{padding:12px}.agent-form-footer button{width:100%}}